Shipping policy

Effective Date: October 1, 2025

Made-to-Order Saunas & Chambers

All our saunas and chambers are custom-made to order with a 3–4 week lead time from order to dispatch.

Shipping & Delivery Policy

• You can request a quote before ordering, or place your order first

• International Shipping: We do not ship directly outside the U.S. International customers may ship to a U.S.-based freight forwarder of their choosing. Once delivered to the freight forwarder, all international shipping costs, customs, and responsibilities transfer to the customer.

What's Included:

• Professional delivery coordination.

• Tracking information once shipped.

• Delivery timeline provided with your shipping address

Customers will always be informed of shipping costs and delivery times before their order is finalized.

Domestic: United States

Order Cutoff Time: 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).

Handling time: 0-1 Days (Mon - Sat)
Transit Time: 5-8 Days (Mon - Sat)

Shipping Costs & Timeline Based On Item Weight

Domestic: United States

Weight range	Shipping Costs
0.0001 kg to 174.9999 kg	Calculated at checkout
175 kg to 2,000 kg	Calculated at checkout
2,000.0001 kg and above	Calculated at checkout

Order Cutoff Time: 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).

Handling time: 1-3 Days (Mon - Fri)
Transit Time: 5-8 Days (Mon - Fri)

📧 Email us: contact@radiantdollhealth.com

📞 Call us: 1 (616) 282-2366

We'll provide:

• Estimated delivery date.

• Any special delivery instructions.

Refunds for Shipping Costs

Shipping costs are non-refundable unless the product arrives damaged or defective.

Questions?

Our team is here to help! Contact us for your shipping questions and delivery timeline.

Shipping costs and timelines will be confirmed before final order processing.